Your HR team has worked tirelessly to recruit the most talented employees for your property management company. So why don’t they want to stay? It could be that you (or others in leadership positions) are guilty of one or more of the following bad habits. If it seems like your office door is constantly revolving, it’s time to take a good, hard look at what the people at the top are doing wrong. Here are some of the most common reasons great employees leave.
Being inflexible.
Like it or not, life happens and it’s not always conducive to our work schedules. Being unwilling to bend and accommodate your employees is a great way to send them packing. In fact, 14% of people surveyed recently said that inflexibility is an absolute deal breaker. Give people the time they need and don’t just allow for, but actually encourage a better work/life balance for your employees. To make this easier and less impactful, make sure your office is adequately staffed.
Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.
Emphasizing hierarchy.
Sure, you worked hard to climb your way to the top, but that doesn’t mean you’re too important to communicate with lower-level employees. When leaders focus more on collaboration and unity instead of titles and hierarchy, it results in a much more innovative, effective and cohesive workplace. You don’t have to go all in and adopt holocracy, but you should at the very least promote and value empowerment across all levels and departments.
Focusing only on the negative.
We all make mistakes, and some errors absolutely must be corrected. But if the only time your employees hear from you is when you’re telling them they did something wrong, it’s going to get old real fast and you’re going to be back to square one before you know it. It’s ok to correct and coach, but remember to balance this out with positive feedback as well. When someone does a good job, recognize and celebrate it.
Being a poor communicator.
Another sure-fire way to have your great employees polishing up their resumes is a lack of good communication. Do employees feel they can come to you with questions or concerns and that they’ll get honest answers from you? Are you open about business goals and clear on expectations? Do your team members fully understand what their role is and how it contributes to the overall success of your company? If not, it’s time to make some serious changes.
Not being willing to roll up your own sleeves.
Being the boss certainly has its perks, but if your property management leaders are spending more time holed up in their cushy offices while everyone on the front line works their tails off, it’s going to come back to bite you in the way of disengaged employees and higher turnover. People want to see that their managers are willing to put in the same hard work as they are and that they know and understand each employee’s roles and responsibilities.
Are the leaders in your property management company practicing any of the above bad habits? If so, the time to address the issue is now – before your best employees throw in the towel and head out in search of greener pastures. Investing in leadership training is a great place to start.
What did we miss? We’d love to hear your thoughts and insight. Please share in the comments below!
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Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.
