INFO-Tracker for Co-operative Housing Management

Co-operative Housing Software Built for Governance, Member Service and Financial Control

Running a co-op takes more than property management software.

You are balancing member communication, board accountability, maintenance history, housing charges, arrears, approvals, reporting and community operations, all while ensuring every decision is documented and defensible.

Netintegrity helps co-op housing teams run with more structure, more visibility and less manual work.

See How It Works →

 

Built for co-operatives. Not adapted to them.

Most property management systems were built around a different model and adjusted over time.

Co-operative housing operates differently.

Members are not just residents. Boards are not passive. Financial oversight is deeper. Communication must be clearer. Maintenance history matters more. And the ability to track what happened, when, and why is critical.

That is where Netintegrity stands apart.

Governance-first.

Support board approvals, committee workflows and a full decision history.

Member-centered.

Create a more organized, transparent experience across the community.

Operationally connected.

Link maintenance, communication and accounting in one system.

INFO-Tracker gives co-op managers, boards and front-line teams the tools to operate with confidence across the entire community, not just one department at a time.

Member & Community

Create a better member experience without losing control.

In co-op housing, member experience is directly tied to trust in management. When communication is inconsistent, requests get lost, or issues are handled informally, frustration grows quickly. Netintegrity helps create a more structured, more transparent experience for members while giving management the control and history they need behind the scenes.

Connected Member Experience

Give members a better way to stay informed, access updates, submit requests and engage with the community without relying on disconnected emails and manual follow-up.

Incidents & Violations

Track incidents, complaints and violations with full context, clear history and a defensible audit trail. Create consistency in how issues are handled across the community and reduce ambiguity when escalation is required.

Board & Committee Management

Support stronger governance with less administrative drag.

Board governance is one of the defining realities of co-operative housing. Decisions need to move forward, but they also need structure, visibility and documentation. Netintegrity helps boards and committees operate more effectively by giving them a better way to track activity, review information, communicate with management and keep a historical record of decisions.

Blog #14 How to Coordinate HOA Communication - Netintegrity

Board Meeting Tracker

Keep meeting preparation, action items, follow-up and board activity organized in one place so nothing depends on memory or scattered notes.

Approvals, Forums and PM Contact

Support structured communication between board members and management, reduce email clutter and give everyone clearer visibility into what has been reviewed, discussed and approved.

Reporting for Informed Decisions

Surface financial, operational and community information quickly so board conversations are based on facts, not last-minute manual prep.

Maintenance

Turn maintenance into a long-term operational advantage.

In co-op housing, maintenance is not just about completing work orders. It is about protecting the property, controlling costs, preserving assets and giving staff the full picture before decisions are made. Netintegrity brings structure to maintenance operations with detailed tracking at the unit, asset, vendor and property level.

Service History

See a complete history for units, common areas and recurring issues over time.

Vendor & Contract History

Track service providers, contract activity and work performed with greater confidence.

Warranty Details

Avoid missed coverage and plan repairs or replacement work with more visibility.

Key Management

Maintain accurate records of keys, access devices and unit assignments.

Concierge & Front-Line Staff

Equip the people closest to the community with better tools.

Front-line staff shape the day-to-day experience of the co-op. When they are stuck using spreadsheets, paper logs or disconnected systems, service suffers and small issues become bigger ones.

Netintegrity gives front-line teams immediate access to the operational information they need to support members, coordinate activity and keep the property running smoothly.

What your staff can handle instantly:

The Result:

Run your entire co-op’s communication from one system.

Many co-op managers don’t have a communication system.
They have email, notices, and scattered updates.

That’s where breakdowns happen.

OneLink replaces that with a structured communication layer across your entire community — members, staff, and board — all working from the same source of truth.

What runs through OneLink:

  • Announcements, notices, and community updates
  • Events, documents, and form distribution
  • Broadcast messaging across the property
  • Forums and structured discussions
  • Member access to information anytime

What changes immediately:

  • Members know exactly where to go for information
  • Staff stop managing communication across channels
  • Boards gain visibility into what’s being shared
  • Every update, notice, and interaction is trackable

The real impact is communication becoming centralized instead of fragmented, consistent instead of reactive and visible instead of buried.

Announcements

Broadcast Messaging

Events & Documents

Forums

Forms & Compliance

More than accounting — complete financial control across your co-op.

Most co-op systems handle accounting.

Few connect it to how your co-op actually operates.

Netintegrity gives you full financial control across member charges, arrears, operations, and reporting — all in one system.

What Netintegrity does differently?

Connected financial workflows.

Housing charges, arrears, maintenance costs, and vendor activity all live in the same system — not across disconnected tools.

Full visibility into every account.

See balances, history, arrears, and activity instantly with complete context behind every number.

Stronger arrears control.

Track, manage, and act on arrears with better visibility and structured follow-up.

See what this looks like across your portfolio.

Walk through how INFO-Tracker supports your teams, your buildings, and your residents — in one connected platform.