INFO-Tracker for Condominium & High-Rise Management
Condominium Management Software Built for High-Rise Operations
Run accounting, operations, resident services, and board workflows in one connected platform — purpose-built for the realities of condominium and high-rise management.
See How It Works →
Explore how condominium operations run inside INFO-Tracker.
Condominium & High-Rise Operations
Built for the pace and complexity of condominium management.
High-rise and condominium management requires constant coordination across boards, residents, vendors, and internal teams — all while maintaining financial accuracy and operational control.
Most systems force your team to manage these responsibilities across disconnected tools.
INFO-Tracker brings everything into one platform — giving your team the visibility, control, and efficiency needed to operate at scale.
- Operate buildings, financials, and communication in one system.
- Eliminate manual coordination and email across teams and properties.
- Give leadership real-time visibility into operations.
Property Management
Run every building, team, and workflow from one system — without operational chaos.
Condominium management goes far beyond units and residents — it involves coordinating amenities, concierge activity, building access, service requests, and constant communication across owners, boards, and staff.
Most systems treat these as add-ons or require separate tools to manage them.
INFO-Tracker brings these day-to-day building operations into the core platform — giving your team one place to manage everything from resident activity to shared spaces, without relying on workarounds.
- Amenity and shared space reservations — including guest suites, elevators, and facilities.
- Concierge and front desk activity tracking, including deliveries and visitor management.
- Parking, locker, and access management tied directly to resident records.
- Centralized incident tracking, compliance, and building activity logs.
- Real-time visibility into everything happening across your properties.
Board of Directors
Give boards the visibility and access they actually need.
Boards should not have to rely on scattered emails, delayed PDFs, or manual follow-ups. INFO-Tracker gives board members direct access to the documents, reports, approvals, and governance tools they need — without creating more work for management.
- Board-only documents, reports, and notices.
- Invoice approvals and maintenance review workflows.
- Compliance dashboards and automated fine approval support.
- Faster approvals and better governance without extra admin work.
Support stronger board relationships, faster decisions, and a more streamlined management experience.
Accounting & Finance
Robust accounting that gives leadership real visibility.
INFO-Tracker puts accounting at the core of your operation — not in a separate system. That means leadership, finance teams, and managers can all work from the same source of truth with stronger controls, clearer reporting, and less reconciliation work.
- Real-time GL activity and financial reporting.
- Integrated AP, AR, bank reconciliation, and deposits.
- Budgeting, recurring charges, arrears management, and payment plans in one system.
- Stronger visibility for finance teams, controllers, and executive leadership.
Community Experience
A self-service experience that reduces workload and elevates your communities.
INFO-Tracker empowers residents, owners, and board members to access information, complete tasks, and engage with their community — without relying on your team for every request.
Resident & Owner Self-Service.
Give residents full access to their accounts, payments, documents, and community updates — without needing to contact your team.
Seamless Everyday Living.
From booking amenities to managing visitor parking and deliveries, residents can handle day-to-day needs through a simple, connected experience.
Communities Connected.
Keep residents informed, engaged, and connected with real-time updates, announcements, and forums easy communication — all in one place.
Less back-and-forth. More control. A better experience for everyone involved.
Operations
Run every building, team, and workflow from one connected system.
INFO-Tracker brings together maintenance, communication, workflows, and mobile access into one operational platform — giving your teams the tools to move faster, stay aligned, and eliminate manual coordination across every property.
Maintenance Without Bottlenecks.
Track, assign, and complete work orders across buildings with full visibility — ensuring nothing slips through the cracks and teams stay accountable.
- Centralized work order management across all properties.
- On-the-go, real-time status updates for managers and staff.
- Vendor coordination and assignment tracking.
- Complete service history for every unit and asset.
Standardized and Intelligent Workflows at Scale.
Automate routine processes and enforce consistent workflows across every building — reducing manual effort and operational risk.
- Automate approvals, tasks, and recurring processes.
- Eliminate manual follow-ups and handoffs.
- Ensure consistent execution across your portfolio.
- Reduce dependency on individual staff knowledge.
Operational Visibility Across Every Property.
Give leadership and managers a clear view into daily activity, compliance, and performance — without chasing updates across teams.
- Real-time dashboards across buildings and teams.
- Track incidents, compliance, and operational activity.
- Improve accountability across staff and sites.
- Site staff make faster, more informed decisions.
Real Time means Your Teams are Fully Mobile.
Equip site staff, maintenance teams, and managers with mobile access to the system — so work gets done in real time, not after the fact.
- Access tasks, records, and updates from anywhere.
- Complete inspections and updates on-site.
- Reduce delays caused by manual reporting.
- Keep field teams fully connected to operations.
Communication That Moves Work Forward.
Tie communication directly to operations — so updates, requests, and issues are tracked, resolved, and never lost in inboxes.
- Link communication to tasks, work orders, and records.
- Minimize scattered emails and missed messages.
- Ensure faster response times across teams.
- Keep a complete history of all interactions.
Aligned Teams Across Every Building.
Keep property managers, accounting, maintenance, and admin teams working from the same system — with no duplication or disconnect.
- One system for all departments and roles.
- Eliminate siloed tools and duplicate data entry.
- Improve coordination between office and site teams.
- Scale operations without increasing complexity.
Proven impact across high-rise and condominium portfolios.
INFO-Tracker has supported over 1,000,000 units of condominiums — helping organizations operate more efficiently, scale without adding headcount, and deliver stronger service across every building.
10–15% reduction in staffing costs.
Achieved through automation, reduced manual processes, and improved operational efficiency.
3+ hour workflows down to 20 mins.
Batch processing, over 1,200 reports available, and financial workflows executed significantly faster.
10%+ growth without more staff.
Teams annually can scale operations and take on new buildings without expanding headcount.
“By automating repetitive, manual processes, our staff is much more productive. This has allowed us to significantly offset labour costs while continuing to grow our portfolio.”
— Roger Davies
President, FirstService Residential
See what this looks like across your portfolio.
Walk through how INFO-Tracker supports your teams, your buildings, and your residents — in one connected platform.