Built alongside property managers, for property managers.

Have confidence in the financial data your team needs to drive business.

Say goodbye to cumbersome spreadsheets and outdated systems. Accounting software should centralize all your financial data, automate routine tasks, and provide real-time insights. With INFO-Tracker, your team can focus on what truly matters — providing outstanding service to your residents and customers.

INFO-Tracker simplifies everyday tasks, from collections and invoicing to vendor payments and budgeting. Our intuitive interface ensures that even team members with limited accounting experience can navigate the software effortlessly, saving time and reducing errors.

Generate comprehensive financial reports at the click of a button, tailored to the specific needs of your board members and clients. Our user-friendly dashboards and customizable reports provide stakeholders with clear, actionable insights, fostering transparency and trust within your community.

• A/R, A/P & G/L Management
• Automated Payments & Posting
• Flexible Vendor Payment Options
• Profitability Analysis
• Budgeting & Real Time Insights for Actuals/Variances
• Over 1,200 Reports Built-In & Custom Report Writer

Data-driven decision making fuels expansion, efficiency and income.

You’re not just managing properties — you’re gaining valuable insights into every aspect of your business. INFO-Tracker is a centralized hub where your team can access real-time data and metrics, giving the insights needed to make informed decisions on short and long term goals.

Management controls allow you to track the performance of your teams and communities with ease. Monitor key metrics such as maintenance requests, amenity utilization, and compliance adherence to identify areas for improvement and enhance operational efficiency.

Create structure & role-based users to delegate tasks, apply management controls and track progress in real-time to ensure everyone is aligned and working towards common goals. With automated workflows and customizable reporting, you can eliminate bottlenecks and keep your team focused on delivering exceptional service to your residents.

• Enhanced Budgeting
• Reserve Fund Administration
• Investment Manager
• Financial Report Kit 
• Audit Trails
• User Roles & Approvals
• Manegement Dashboards & Reporting
• User Access Logs

Maintenance is time sensitive, but isn’t always labour-intensive and costly.

Centralize maintenance requests, automate scheduling for routine inspections, and send timely reminders to ensure no task slips through the cracks. Streamline your workflow and reclaim valuable time to focus on what truly matters – growing your business.

A cloud-based solution means real-time updates and project tracking tools accessible to maintenance teams anywhere.

Management has access to daily maintenance data across all properties under administration to better identify significant cost centers and develop new attack plans.

• Online Owner & Tenant Requests
• Maintenance Chargebacks
• Scheduled Reminders & Tasks
• Work Order Management
• Photo & Video Attachments
• Bid Management
• Service & Warranty History
• Job Costing & Inspections

Why settle for disjointed solutions when you can have seamless integration? Experience the power of a unified ecosystem that scales with your business, giving you the competitive edge you need to thrive in today’s market.

Accepting payments online doesn’t always mean more work for your team.

Picture this: residents effortlessly managing their dues from the palm of their hand, anytime, anywhere. Whether its monthly recurring payments, are ‘one-off’s’ for miscellaneous charges, owners and residents can bid farewell to checks and hello to online payments from ACH or Credit, Debit & Bank Transfers with PayPal in just a few clicks.

But that’s just the beginning. We don’t just simplify payments; we revolutionize the entire experience. Imagine your communities operating like a well-oiled machine, with the admin burdens of reconciling payments reclaimed. Our all-in-one solution ensure that tasks that once consumed hours and days are now completed in mere minutes, freeing up resources for what truly matters: enhancing your community’s living experience.

We know that delighting residents grows value, increases retention, and attracts new clients. Increasing payment options frees up staff, ensures timely collections, automates data entry, and delights residents with options they value. Stop chasing collections and put your team back in the driver’s seat through:

• Electronic Banking Integration
• ACH Check Deposits
• Automatic Payment Batching
• Postdated Payments
• Payment Plan Automation

Help property managers with the flow of requests, quick turnarounds and to-do’s to build vibrant communities.

Empower property managers to take action, respond to resident inquiries promptly, prioritize tasks effectively, foster positive community experiences, and and see every task through to completion. INFO-Tracker simplifies complex processes and empowers you to work smarter, not harder.

Your teams can organize tasks, set deadlines, and track progress in real-time, ensuring that nothing falls through the cracks. With automated reminders and notifications, you can stay on top of your workload and ensure that important tasks are completed on time, every time. Whether your managed properties or covering for a colleague, respond to resident inquiries promptly and efficiently. 

• Template & Request Acknowledgements
• Task Activity & To-Do Lists
• Site Specific & Global Email & Text Templates
• Internal Messaging with Residents & Boards
• Parking, Vehicle & Locker Tracking
• Integrated CRM
• Forums for Community Engagement & Feedback
• Maintenance, Incidents & Compliance Dashboards

Strong community relationships build a successful property management foundation.

Community portals provide residents with convenient, 24/7 access to essential services and information, enhancing satisfaction and loyalty. From online payments and lease renewals to community announcements and event calendars, our solution empowers residents to take control of their living experience, fostering a sense of community and belonging.

Simplify everyday tasks, providing self-service options for residents and streamlining communication between property managers, maintenance staff, and vendors. Create a standard of service across your portfolio that fosters consistency, a strong customer experience and a reputation as a community leader.

• Email & Text Notifications
• Owner, Resident & Tenant Portals
• Incident & Maintenance Requests
• Document Library
• Online Ledger & Payments
• Community Forums
• Surveys, Forums & Online Forms with E-Signatures
• Role-based Tools for Boards & Committees

Staying connected with communities creates exceptional experiences.

INFO-Tracker ensures your team sends personalized messages, notifications, and updates to owners and tenants across multiple properties simultaneously, saving time and resources while maintaining a personal touch. Leverage personalized communication en-masse for your corporate standard across your portfolio.

Residents needs tools to keep them engaged and informed. Through INFO-Tracker, leverage a solution that facilitates community communication based on resident’s needs, your standards of service, and consistency across the board.

• Surveys
• Discussion Forums
• Events Calendar
• Document Library
• Architectural Approval (ACC)
• Meeting Minutes Tracker
• Broadcast Critical Updates through Text & Email.
• Templates Creating a Corporate Standard 

Ensure swift action and compliance across your thriving communities.

Enforcement of community guidelines is a detail-driven and daunting task, with numerous stakeholders, discussions, points of contact and steps. property managers have access to real-time violation data anytime, anywhere. Whether you’re on-site or on-the-go, you can instantly view violation status, assign tasks, and communicate with team members—all from the palm of your hand.

• Send, track and manage bylaws from your phone.
• Ride list generated through geo-location for inspections.
• Tailored templates to ensure consistency in communication & escalation.
• Attached pictures & videos into personalized letters.
• Board approval workflow to approve fine amounts.
• Set tasks and follow up reminders to ensure enforcement.
• Owners can respond directly to keep everyone in the loop.
• Integrated Violations dashboard to identify trends and take action.

Site staff are often the first point of contact, and can help residents with the questions they have.

Seamlessly connect your customers and your site teams by digitizing your communication and services. Security and front desk teams can now be instant, on demand service for your residents. Site staff can also lend a helping hand to those owners who may not be tech savvy. 

Keep teams organized and on top of activity happening across any site in your portfolio. Security staff can action requests, monitor and report on incidents before they escalate, and keep communities safe through logs of property visitors. 

Our customers streamline security operations, property management companies can create a safer and more secure environment for residents, staff, and visitors alike.

• Visitor & Guest Parking
• Key & Access Logs
• Incident Reports & Tracking
• Parcel & Deliveries Tracking
• Reservations Management
• Owner Contacts & Directories
• Trades Directories & Emergency Contacts
• Resident Services Access