Being a successful property manager can be very rewarding, but it’s no easy feat. The list of tasks you’re responsible for seems to never stop growing and sometimes it can feel like there are never enough hours in the day. As a result, managers must find ways to proactively prevent burnout amongst their teams so they can avoid costly turnover. If it feels like your employees are running on empty and about to crash and burn, here are a few things you can do to turn things around.
Remove or eliminate workplace distractions
A recent article published by Harvard Business Review points out the obvious: multitasking is not good for productivity. In fact, it can take up to 15 minutes for a person to reorient themselves with a task after they’ve been distracted. It may not be possible to eliminate every single distraction, but do your best to create an environment that promotes focus. When people are more productive, they’ll accomplish more and will be less likely to feel overwhelmed.
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Give them room to grow (and make it happen)
Another common reason for the high turnover in the property manager realm is a lack of clear direction and career path many of them experience. They may love what they’re doing right now, but don’t assume that’s what they see themselves doing five years from now. Make career growth a regular discussion, provide your team members with opportunities for advancement and encourage them along the way. Over time, they will develop a stronger sense of purpose and also see their role as part of the company’s “big picture,” which will keep them on the right path for success.
Make it about results rather than hours worked
Recently there has been a significant shift within many organizations to a more results-oriented philosophy. This has been especially important in today’s hyper-connected world where we all feel as though we’re always “on” and accessible. This has made the lines between personal and professional life even more blurred and made modern workers – property managers included – feel overworked, underappreciated and, well, tired. When you reward employees based on the work they produce instead of the hours they put in and give them the freedom and support they need to work when and where they’re most productive, you’ll end up with a recharged, motivated and dedicated team.
Celebrate small victories
Sometimes all it takes to stay encouraged and on track is a little bit of praise from your manager or teammates. When someone on your team accomplishes something – no matter how insignificant it may seem – make a point to congratulate them on a job well done. It’s these small victories that lead up to major accomplishments and these little pockets of celebration can be just enough to push everyone over the hump so they can see the finish line.
Lead by example
Last but not least, whether ou are in a position of leadership or not, demonstrate the behavior you want those around you to embody. Just as stress and frustration can be contagious, so can a positive attitude. Take care of yourself. Take time off when you need it (and as a busy property manager, you definitely need it). Practice good organization and time management skills and be a positive influence on those around you. As a result, everyone will begin to become more productive, efficient and focused (and much less likely to burnout).
What techniques does your property management company employ in order to keep employees engaged and motivated? Please share in the comments below.
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Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.
