Any good business leader knows the importance of attracting and hiring quality talent. Without highly skilled, motivated individuals, your property management firm could not succeed. But the process of selecting the right candidates isn’t always as straightforward as it could be. To improve the chances of hiring employees that are a perfect fit for your organization, here are a few helpful pointers.
Define Roles Ahead of Time
Today’s top talent pool includes savvy professionals who are on the top of their game. They want to know exactly what their proposed role will be before making a decision to accept a new job. Develop profiles of each role that include duties, expectations and outcomes (i.e. performance bonuses) so that you’ll have everything you need to wow your prospects.
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Make it Challenging from the Get-Go
To avoid having to sift through dozens of unqualified applicants, make the process a bit more challenging right from the start. For instance, require all interested parties to submit a brief write-up about one of their greatest career achievements as part of the application process. Those who are driven, career-minded and highly motivated will be up to the task while those who aren’t will move on.
Hire for Character, Train for Skill
The best way to land candidates who are a great fit with the culture of your company is to choose those whose personality, attitude, values and characteristics match your company culture most closely. Focus on these things first. Everything else can be trained.
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Don’t Take Shortcuts
Because the property management industry is so inherently busy, many managers make the mistake of cutting corners to speed the hiring process. The result is often less qualified candidates, miscommunication, underperformance and higher turnover. In the long run, it actually takes more time to keep hiring than it would to do it right the first time. For example, adding a 30 minute screening phone call prior to scheduling an interview can make a world of difference.
Leverage Marketing
Let’s face it, there’s a talent scarcity right now. If you are going to land the best candidates out there for your company, you’ve got to attract their attention and sell your brand as well as the role you’re trying to fill. The tired, old way of posting job listings has been replaced by creative marketing and job branding. Make this shift and you’ll see a marked improvement in the quality of applicants you’re bringing in.
There is, of course, no magic formula for hiring the best candidates. It ultimately takes an investment of time and effort to develop a strategy that works best for your particular property management organization. The tips above should provide you with a starting point and help you to begin attracting, hiring and – most importantly – retaining top talent in your field.
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Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.
