As you climb the corporate ladder, handing off some of your duties will become inevitable. Otherwise, you won’t be able to focus on the key business initiatives that are so important to ensuring your property management company remains profitable. But letting go of certain tasks can be challenging to some. Others struggle to adequately arm those they are delegating to with the tools they need to get the job done. If the time has come for you to pass the torch to someone else on your team, here are several pointers that will ensure a smooth and seamless transition.
Figure out what you can (and should) get off your plate.
You can’t do it all, and if you try, you’ll only end up dropping the ball or causing your own performance (and that of your property management company) to suffer. Figure out what tasks you have on your to-do list that you could comfortably let go of and get started on a plan to transfer those things to the appropriate party.
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Identify the right individuals and teams for the job.
Depending on what tasks or workflows you’ll be delegating, the next step is determining who would be the right person or people for the job. Those workers whom you know and trust, those who are working hard to advance their careers within your property management company and those will certain valuable skillsets could all be tapped into. It’s really just a matter of matching them up accordingly.
Communicate clearly.
Don’t expect your delegates to instantly understand what needs to be done. Tell them. If possible, document as much of the process as you can. The more you communicate and clearly articulate what the task at hand consists of and what’s expected of the person or people being assigned said task, transferring the workload will be much easier and less disruptive.
Recognize and embrace differences.
Once you’ve officially handed off a particular task, unless questions arise or objectives aren’t being met, be willing to let it go and focus on your own workload. Understand that just because you happened to handle things a certain way doesn’t mean they can’t be handled entirely differently to achieve the same or better results. Embrace the various perspectives and be flexible enough to allow your delegates to do things their own way.
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Be available.
Once a task or workflow has been handed off, understand that there may be a learning curve for a period of time after the fact. Be open and willing to answer questions and assist as needed until the individual or team feels comfortable handling the entire process on their own. Operating with an open-door policy can really help keep your property management organization running like a well-oiled machine.
As a leader, you have a lot on your plate. Delegating some of those things to capable parties will allow you to focus your time and efforts on those mission critical projects that will drive the growth and ongoing success of your property management organization.
What delegation tips would you recommend? Please share in the comments below.
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Get the full scoop on How to Build an Extraordinary Property Management Team. Download our FREE RESOURCE GUIDE.