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The Real Cost of Tenant Turnover

The Real Cost of Tenant Turnover

Tenant turnover isn’t just a hassle. It’s one of the most expensive components of property management. While the cost of vacancy eats away at your

5 Tips to Improve Tenant Retention

Minimizing turnover in your rental units does more than just keep money flowing on a consistent basis. It also helps to reduce the other costs

5 Ways to Enhance Business Relationships

Relationships are essential in business. An organization must create a team that is reliable, they must ally with partners that are supportive, and foster loyalty

5 Advantages of CRM for Property Managers

Customer Relationship Management (CRM) is an essential element in the service industry. According to Gartner, the global CRM market was estimated to have grown to

Understanding Omnichannel Customer Service

A strategic approach to successful customer service is an essential factor for success. According to Gartner approximately two-thirds of companies compete primarily on the basis

Online Knowledge Base: Best Practices

Offering an online knowledge base is a helpful in creating a complete and effective customer service strategy. 89% of customers expect companies to offer a

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