Posted by Mitchell Vinnitsky

When Do You Need to Upgrade Your Maintenance Management Software?

A woman uses a laptop to type info into maintenance management software.

Computerized maintenance management software (CMMS) can transform your business, enabling you to do more with less while keeping employees and residents happy. 

That said, not every solution is the same, so you can’t invest in any old system and expect great results. 

Whether you’re new to CMMS technology or have been using the same system for a long time, it can be tricky to pinpoint the ideal time to upgrade your solution. With that in mind, let’s examine the benefits of modern CMMS technology and some telltale signs that it’s time to move to a new solution. 

What are the benefits of maintenance management software?

Investing in a modern CMMS solution can help your business operate more effectively, delight customers, engage employees, and bolster your bottom line. Here’s how:

Money and Time Savings

Leading systems enable property managers to reduce costs while reclaiming time to invest in other important areas of operations. For example, by converting all documents and forms into digital assets, employees no longer have to spend time looking for misplaced paper documents. As a bonus, businesses can eliminate paper, ink, and other printing costs.

Better Communication

With a modern CMMS solution, communicating with team members has never been easier. Employees can share important information through any device and shoot quick messages when they need help or have questions. 

At the same time, leading solutions also make life easier for residents. When they have questions or concerns, they can easily share them through a resident portal, which is also where they receive important updates and announcements from their property manager.

Better Facilities

CMMS technology helps property managers keep their facilities in tip-top shape. Instead of waiting for an asset to break down and become hazardous, property managers can take a proactive approach to facilities management by prioritizing preventative maintenance and tracking requests through a single pane of glass. As a result, buildings, property, and appliances stay in better shape, improving the resident experience while minimizing maintenance and upgrade expenses.

Increased Efficiency Through Automation

With modern CMMS, property managers can increase productivity by automating busy work. Not only does this reduce the likelihood of errors, but it also frees employees from repetitive work, enabling them to spend time on more important matters. 

Set Up for Scale

With a robust CMMS, property managers set themselves up for scale. When you have a smooth, super-efficient operation as the foundation of your business, adding new properties to your portfolio is a cinch. 

How can you tell when you need to upgrade your existing CMMS?

The benefits of CMMS solutions speak for themselves. But how can you tell when it’s time to move to a new system? Let’s take a look:

  • You can’t process payments electronically. If you can’t send and receive payments electronically, your employees are not as productive as they otherwise could be, and your residents and vendors are annoyed.
  • Your facilities are hard to maintain. Are you noticing that your facilities are routinely in need of maintenance and that repairs take too long? A modern CMMS can help by streamlining repair workflows and making it easy to perform and track preventative maintenance efforts. 
  • You’re drowning in repetitive tasks. If your team is responsible for various repetitive tasks—like processing paper checks at scale—they are unhappy and aren’t working efficiently. 
  • You can’t imagine scaling your business. If you feel that business is hard enough as it is—to the point you can’t think about adding more properties to your portfolio—it’s probably because you don’t have the right tools.

Why should you upgrade your CMMS software?

By investing in a modern CMMS system, you can transform your operations and build a more resilient business. 

Happier Residents

By making it easy for residents to submit repair requests and easy for your maintenance staff to respond to them, the resident experience improves. Plus, preventative maintenance enables you to keep your facilities in working order, making your community an even better place to live.

More Financial Control

By enabling electronic payments and investing in a solution that offers financial planning and analysis tools, your property management business gains more control over its finances. As a result, you can be better prepared for the future.

A Better Business Operation

Smart investments in your tech stack help you build a more efficient business, which your residents will take note of. As the resident experience improves, so does word-of-mouth advertising for your units. This can help you increase occupancy rates and drive more profitability.

Are you in the market for a new CMMS?

If you’re looking for a new CMMS solution, Netintegrity can help. 

Request a demo today to learn more about how our powerful property management solutions can help your business soar to new heights.

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