Customers

Providing industry knowledge, experience and value to customers

Customers of Netintegrity’s INFO-Tracker™ represent some of North America’s leading property management organizations, across the commercial, condominium/HOA/Strata, residential and non-profit sectors.

After nearly 20 years of working with the property management industry, Netintegrity understands that customers require  unlimited flexibility from their property and maintenance management solution to help improve their bottom-line,  increase process efficiency and automate daily routines. As our client’s business environment changes, INFO-Tracker  changes with it, allowing property managers take care of their business today, while helping to build the business for  tomorrow.

Netintegrity’s loyal customer base, across the property management industry, has come to rely on the increased efficiency, productivity and profitability enabled by INFO-Tracker. With customized sector specific solutions, INFO-Tracker provides users with the ability to personalize their applications and gain access anywhere, anytime.

  • Algoma District Services Board

    “During implementation and on an on-going basis, we have called upon Netintegrity for training, questions, and recommendations in different areas of the system. Consistently throughout the entire period we have received timely and knowledgeable support. At this time we rely on INFO-Tracker for many of its functions and it is comforting to know that their support is always there when needed.” Ken Gibson, Client Services Supervisor

  • Condominium First Management Services

    “The many automated features in INFO-Tracker eliminate the possibility of errors and save a considerable amount of time for my staff in many areas of Financial, Accounting and Owner administration. Our staff found the system user-friendly, easy to learn and to use. Supported by extensive controls and audit trails, INFO-Tracker is designed to ensure accountability and to maintain accuracy of Accounting and Owner Management information. INFO-Tracker enables us with a single click of a button to generate Monthly Financial Statements” – Roger Davies, VP Business Development & IT

    “The responsiveness of Netintegrity’s support staff has been greatly appreciated. It is refreshing to receive prompt support from the knowledgeable staff that can relate to both technical and Condominium Management issues. We also appreciate the commitment Netintegrity maintains to R&D, and were able to benefit from many new features and Functions which we received at no charge to-date” - Roger Davies, VP Business Development & IT

    “Both senior management and I at Condominium First Management Services Ltd. have found reporting functions in INFO-Tracker extremely beneficial to the management of our organization and we use them regularly during decision making processes as well as to monitor day to day activities” – Roger Davies, VP Business Development & IT

    “Since implementation, Netintegrity has become our business partner carefully listening to and delivering solutions based on our business needs. We appreciate the commitment they have demonstrated to-date towards Condominium First Management Services Ltd.” – Roger Davies, VP Business Development & IT

  • Channel Property Management

    “Our conversion to INFO-Tracker had to be done in a very short time and under a log of pressure. During the process of implementation, Netintegrity’s technical and business consultants provided our staff with ongoing training, support and an open ear to our needs and requirements. During that time Netintegrity has addressed all requests made by my staff in a timely manner. Even though we faced some challenges at the start, we successfully over came them with the readily available support of Netintegrity team. As a result, the team work between my staff and Netintegrity we were able to bring system live as of the required period, and since are operating INFO-Tracker in every capacity as it related to the management of condominium corporations” Ranjan Basin, VP Accounting

    “We chose INFO-Tracker for its ease of use, flexibility, automated set of accounting functions and products scalability. We appreciate Netintegrity staff commitment to its customers, and to customer’s satisfaction. From the onset of this project and until now, we received prompt and knowledgeable support related not only to INFO-Tracker but also for networking, server configuration and other IT related guidance.” Ranjan Basin, VP Accounting

    “My staff found support and training provided by Netintegrity have been both effective, easy to follow and knowledgeable. Also, what has been most helpful is for my group of Chartered Accountants is to be able to communicate with support staff and that understands accounting.” Ranjan Basin, VP Accounting

    “after working with Netintegrity for sometime now, we know that we have made the right choice in selecting INFO-Tracker software and appreciate Netintegrity professional approach to providing timely service and on-going willingness to help. We look forward to many successful years of working with Netintegrity and using INFO-Tracker to its fullest.” Ranjan Basin, VP Accounting

  • CRC Self Help

    “The monthly training sessions are a great tool that helps in keeping the users of the program current. The instructor provides easy to follow instructions and ensures that the topic discussed is thoroughly understood. We are pleased with their maintenance and support department and find them to be very prompt, thorough and helpful when assistance is needed.” Joy Read-Thomson, Admin/Tenant Coordinator

  • DEL Condominium Rentals

    “the Info-Tracker system itself lends itself to ease of use, and I have found that the staff are able to easily learn its operation. This is partly due to the fact that the system has been logically put together, such that it easily flows with day to day operations, from Accounting to Administration to Maintenance” Abdur-Rasheed Mohamed, Senior Accountant

    “Firstly, let me say that the customer-service, which, we have been provided by Netintegrity pre-implementation, as well as post-implementation, was exemplary. They reviewed our needs thoroughly and were open to customizing the software to meet our needs. In addition, they also made policy/procedure recommendations, which might reduce the cost of unnecessary customizations. The response to telephone voice mail messages and emails were quick, usually within the same business day, many times, within an hour or two. This continues to be the case to this day. If they are unable to answer our questions within that time, they advise us of such, and follow up accordingly.” Abdur-Rasheed Mohamed, Senior Accountant

    “I am pleased to offer this letter of reference for Net Integrity who has been working with our company for the last five years” Sandra Hayman, General Manager

    “We are continually adding new requests which Steve looks at as an opportunity to help our business and constantly display’s a remarkable ability to understand our vision and strives to achieve this. He approaches our requests with an exacting eye that is scientific, thorough and meticulous.” Sandra Hayman, General Manager

  • ECU Homes Corporation

    “I have found the detailed management reports to be particularly helpful in both tracking Ecuhome’s progress and providing information on trends in tenancy and maintenance. All of our management staff use the reports regularly to monitor their areas of responsibility and to assist in making decisions.” Angie Haynes, Executive Director

  • M’akola Group of Companies

    “INFO-Tracker is in my opinion the most complete, robust software package I have seen. The superior design of the software is evident from the first input screen and it continues throughout.” Kevin Albers, Executive Director

  • MCF Housing for Seniors

    “In the six years MCF has used Info-Tracker, we have found training to be readily available, the software regularly updated and the enhancements to technical support have proven to be integral to MCF maintaining usage of the product.” Lauren Ingalls, Executive Director

    “While MCF organizationally has benefited from the operational streamlining the software has afforded us, we recognize that there are many opportunities for us to use the software far beyond our current usage.” Lauren Ingalls, Executive Director

  • Nicor Property Management

    “INFO-Tracker has allowed us to carry more condominium corporations in our portfolio, with the same amount of staff, due to increased efficiency. It’s helped us optimize our processes and grow our business.” Kathy Mueller, CFO

    “Since the implementation, Nicor Group’s accounting team has realized increased efficiency and productivity in its daily operational process workflow, such as preparing financial statements, handling bank deposits and issuing cheques for the company’s condominium portfolio” Kathy Mueller, CFO

    “As a CFO, the controls and audit trail are indispensable to me; they enforce accountability. I like that I can control who can access and change information and the system eliminates user and calculation errors. I can now see who did what – every transaction is stamped with a user’s name. I’m also pleased with the presentation of financial statements and that we can create new types of reports, such as parking, storage and unit factor. The financial reports have been very helpful for informing the Boards of Directors.” Kathy Mueller, CFO

    “Netintegrity truly cares and truly wanted us to be successful with the system. The team communicates well with clients and is very responsive. The training and online technical support is very good and Netintegrity always invests time in making the product better. They’re even working with us on custom functionality that addresses our unique business needs.” Kathy Mueller, CFO

    “I like the product; it’s very user friendly and stable and we’ve received many benefits already. The Netintegrity team is reliable and there when we need them. I have always worked with the same people who know my business, which saves us time and helps with learning and implementing the functions we need from the system.” Kathy Mueller, CFO

  • Urban Native Homes

    “I would not hesitate give a reference to anyone contemplating purchasing the Info-Tracker Software Program. It has been most beneficial in both time and accuracy to our organization.” Janice Lewis, Executive Director

Contact Netintegrity for more information.
Call 1-800-231-5162 (US/Canada) or e-mail us at info@netintegrity.com