Tag Archives: customer service

Mobile Marketing Tips for Your Property Management Business

By Jennifer McCready Did you know that 80% of consumers access the internet using their smartphones? Another 47% use another mobile device, like a tablet. And this number is almost certainly going to grow. So what does this mean for … Continue reading

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Why You Need Property Management Software

By Jennifer McCready While owning and operating a property management business does not, in and of itself, require the use of property management software, doing so can be detrimental to the ongoing success and future growth of the business. Many … Continue reading

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Tips for Being an Effective Landlord

By Jennifer McCready As a property manager, you may have also taken on the role of landlord. These two jobs are not interchangeable and as such, many property management professionals struggle to shift between the two while being effective at … Continue reading

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Marketing Your Properties to Baby Boomers

By Jennifer McCready Recently, we shared some tips on marketing your managed properties to the younger generation, often referred to as Gen-Y or Millennials. While these up-and-comers are certainly expected to start flooding the market, there are still plenty of … Continue reading

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Marketing to Millennials – 5 Things You Need to Know

By Jennifer McCready Slowly but surely, the millennial generation is beginning to make its way into the workplace. Subsequently, these younger folks will also be seeking housing as they branch out on their own. A while back, we shared some … Continue reading

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Prepping Properties for the Holiday Season – Avoiding Insurance Claims

By Jennifer McCready The upcoming holiday season is supposed to be one filled with joy, peace and quality time spent with those we love. Unfortunately, it’s also a time when hazards are more prevalent, placing your properties at a greater … Continue reading

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Tips for Finding New Property Management Clients

By Jennifer McCready If you’ve been in the property management business for any amount of time, you know that the bread and butter to your success is locating, landing and maintaining quality property owners that need their homes, condos and … Continue reading

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5 Simple Home Makeovers for Your Renters

By Jennifer McCready Most people list one of the biggest downsides of renting vs. owning a home as the inability to do any major renovations. While you certainly don’t want your tenants making any major changes to your property (without … Continue reading

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How Property Maintenance Can Improve Tenant Retention

By Jennifer McCreadyOne of the biggest keys to being successful in property management is tenant retention, and achieving that goal is dependent mainly on keeping those tenants happy. There are lots of ways you can improve the morale of your … Continue reading

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Tenant Referral Fees – Are they Worth It?

By Jennifer McCready Offering referral fees to your existing tenants is a great way to generate quality leads without having to spend a lot of money on advertising. Before you get to work developing your referral strategy, however, make sure … Continue reading

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